Office Protocol Letter

CLINIC HOURS

Monday – Thursday:
8:00 am – 12:30 pm | 1:30 pm – 4:30 pm
Friday: 8:00 am – 12:30 pm

URGENT CARE CLINIC

Friday Afternoon: 1:30 pm – 4:30 pm
Saturday: 8:00 am until last appointment

Please call prior to arriving for same-day visits. We do not accept “walk-in” visits.

CONTACT US

Heritage Pediatrics, PLLC
8031 Broadway Street
San Antonio, Texas 78209
P: (210) 804-2301
F: (210) 805-9523

EMERGENCIES: CALL 911

POISON CONTROL:
(800) 222-1222

PATIENT SCHEDULING

Our goal is to see sick patients on the same day you call for an appointment. Though we realize this may not always be possible during busy cold and flu seasons or late afternoons, we will do everything possible to work you in. In the event that we cannot see you same day, our nursing staff will speak with you to evaluate the child’s condition and determine the best course of action. In these situations, we will try to provide home care and reassessment the next morning with appointments as needed.