Generated by All in One SEO v5.0.0.1, this is an llms.txt file, used by LLMs to index the site. # Heritage Pediatrics Caring for the Next Generation ## Sitemaps - [XML Sitemap](https://www.heritagepediatrics.com/sitemap.xml): Contains all public & indexable URLs for this website. ## Posts - [RSV Prevention](https://www.heritagepediatrics.com/rsv-prevention/) - RSV is a major cause of hospitalization for infants. Every year, multiple infants from Heritage Pediatrics are hospitalized due to this infection. Thankfully, there are now ways to reduce the risk of severe RSV infections in infants. This is FAQ is intended to educate your family about this new product and help you decide if - [Holiday Hours](https://www.heritagepediatrics.com/holiday-hours/) - 2022-23 Holiday hours are: Open 12/24 and 12/31 for normal urgent care morning. Closed on 12/27/22 and 1/2/23 all day. Call (210)804-2301 to reach after hours nurses or doctors on call. - [Welcome to our New Website](https://www.heritagepediatrics.com/welcome-to-our-new-website/) - We have recently rebranded our practice, added a new physician and rebuilt our website to be cleaner, easier to navigate, and with a fresher look. - [Rising Cases 07.01.2020](https://www.heritagepediatrics.com/rising-cases-07-01-2020/) - Rising Cases Dear Heritage Families, We are sure you were as alarmed and disappointed as we were on Saturday to get the emergency alert about staying home due to the rising cases of COVID-19 in Bexar County. This week is a reminder that we all must keep doing our part. What can you do? It - [What are We Doing to Make Your Visit Safe?](https://www.heritagepediatrics.com/what-are-we-doing-to-make-your-visit-safe/) - What Are We Doing to Make Your Visit Safe? We continue to modify and add changes to our patient care to maximize the safety of our patients, staff and doctors. Here is a list of many things we are now doing differently to reach this goal. Masks: All persons able to wear masks inside our - [COVID Contact, Now What?](https://www.heritagepediatrics.com/covid-contact-now-what/) - COVID Contact, Now What? What if my child is exposed to COVID-19? We have seen a large increase in patients for exposure to known cases of COVID-19. As the cases rise in Bexar County, it is increasingly likely that your family will come into contact with someone who tests positive for the disease. We encourage - [All Well Checkups Now in Office](https://www.heritagepediatrics.com/all-well-checkups-now-in-office/) - All Well Checkups Now in Office We continue to adjust our office visit policies as appropriate. Our current updates are as follows: As of June 1, all well child visits are now being in person in the office. Contagious/sick visits will continue to be done via video and/or car visits. Beginning June 1, if you - [Parenting Resources: APA](https://www.heritagepediatrics.com/parenting-resources-apa/) - Parenting Resources: APA More parenting resources for managing the chaos and anxiety from social isolation may be found at the American Psychology Association. - [Expanding Social Circles 05.07.2020](https://www.heritagepediatrics.com/expanding-social-circles-05-07-2020/) - Expanding Social Circles Thank you all for your continued support for Heritage Pediatrics as we try to figure out how to best care for your families. These past few months have been trying and your kindness and well wishes have helped keep us all going. Your willingness to allow us virtually into your homes is - [What about Vaccines?](https://www.heritagepediatrics.com/what-about-vaccines/) - Importance of Vaccines Your doctors at Heritage Pediatrics agree with the AAP feel strongly that you should continue all vaccinations along with your preventative care. We are concerned that vaccinations rates in our community are declining throughout this pandemic (figure 1). Vaccine preventable diseases come from many sources: soil, others, and even yourself. We have - [Talking to Your Children About Coronavirus](https://www.heritagepediatrics.com/talking-to-your-children-about-coronavirus/) - important. Monitor Your Own Emotions: Our kids are watching and listening to us all the time. If you are panicking, they likely will too. If you are demonstrating good self-care, by staying physically active, sticking to a routine and managing your own emotions in a healthy way, they will follow this too. These are trying - [What are Coronaviruses?](https://www.heritagepediatrics.com/what-are-coronaviruses/) - Severe Acute Respiratory Syndrome (SARS-CoV). A novel coronavirus (like we’re seeing right now) is a new strain that has not been previously identified in humans. Coronaviruses are zoonotic, meaning they are transmitted between animals and people. Common signs of infection include respiratory symptoms, fever, cough, shortness of breath and breathing difficulties. It is thought to ## Pages - [Patient Forms](https://www.heritagepediatrics.com/patient-forms/) - Heritage Pediatrics has initiated a Credit Card on File system for all patient accounts. Our policy for this can be reviewed below. Patient Forms and Policies In order to help our staff serve you better, we ask that you download, print and complete the list below prior to your appointment. Financial Policy - Please print, - [Chelsea A. Castillo, DO, MS](https://www.heritagepediatrics.com/chelsea-castillo-do/) - On July 31, 2026, Dr. Chelsea Castillo retired officially from Heritage Pediatrics to spend more time with family. She is a wonderful physician, and we all wish her the best as she enters a new chapter in her life. - [Our Staff](https://www.heritagepediatrics.com/our-staff/) - Kaylee, BSN, RN Kaylee is the primary nurse for Dr. Castillo and has worked for her since 2023.Torie, LVN Torie joined the Heritage team as a billing specialist in 2011. She also managed our lab before she worked for Dr. Hall for eight years. She is now the primary nurse for Dr. Crews and has - [John Travis Gibson, MD, FAAP](https://www.heritagepediatrics.com/john-t-gibson-md-faap/) - John Travis Gibson, MD, FAAP BOARD CERTIFIED PEDIATRICIAN Dr. Gibson, a native Texan raised in Georgetown, has always been drawn to working with children. As a high school student, he began volunteering at kids’ camps and leading school clubs. When he was a teenager, he was diagnosed with Hodgkin’s lymphoma. Going through surgery, chemotherapy, and - [John T. Fitch, Jr., MD, FAAP](https://www.heritagepediatrics.com/john-t-fitch-jr-md-faap/) - John T. Fitch, Jr., MD, FAAP BOARD CERTIFIED PEDIATRICIAN A San Antonio native, Dr. Fitch grew up knowing that he always wanted to be a pediatrician (if he didn’t become a Longhorn or Cowboys sports announcer). As the son of a respected pediatrician, he wanted to be just like his dad. He also worked as - [Services & FAQs](https://www.heritagepediatrics.com/services/) - Our Pediatric Services Regarding Dr. Castillo leaving Heritage Pediatrics Q: Who will be caring for my child now that Dr. Castillo is leaving? A: Heritage Pediatrics will continue to serve your family and provide comprehensive pediatric care for sick and well care. During the interim period, Dr. Linda Cook, who has covered for Heritage Pediatrics - [Our Heritage](https://www.heritagepediatrics.com/our-heritage/) - Heritage Pediatrics is committed to partnering with parents to provide the best in pediatric healthcare. Our practice is built upon a legacy of caring, compassionate professionals that was founded in 1956 with two pediatricians at The Children’s Clinic on East Hildebrand Street. Serving the children of San Antonio, Dr. Mel Thornton and Dr. Neil Nau - [After Hours](https://www.heritagepediatrics.com/after-hours/) - The purpose of this page is to help you with problems which could occur when our office is closed and to help you distinguish between what is an urgent problem and what can be safely managed at home. While one of the physicians of Heritage is always available after hours, the purpose of this service - [Pay My Bill](https://www.heritagepediatrics.com/pay-my-bill/) - As of 1/1/2025 Heritage Pediatrics has initiated a Credit Card on File system for all patient accounts. Our policy for this can be reviewed here: Heritage Pediatrics CCOF Policy - [Contact Us](https://www.heritagepediatrics.com/contact-us/) - Phone Number: (210) 804-2301 Fax Number: (210) 805-9523 Address: 8031 Broadway Street, San Antonio, Texas 78209 Email: Hello@HeritagePediatrics.com This email address is for submitting forms and other anticipated correspondence. Not for scheduling appointments. Directions to our Office Located in Alamo Heights, we are in a newly renovated office just north of Sunset on Broadway, between - [Pay My Bill](https://www.heritagepediatrics.com/pay-my-bill-2/) - Click the "Pay Your Invoice Online" button below to enter our secure payment portal through Clover. On the next screen, please enter the amount due as it appears on your bill. The security of this payment portal is identical to the security we use in our office for payments in person. Pay Your Invoice Online - [Jonathan D. Crews, MD, MS, FAAP](https://www.heritagepediatrics.com/jonathan-d-crews/) - Jonathan D. Crews, MD, MS, FAAP BOARD CERTIFIED PEDIATRICIAN Dr. Jonathan Crews grew up in the Dallas-Fort Worth area (back in the heyday of the Dallas Cowboys!). Pediatric medicine captured his interest early as he saw both his uncle and grandfather care for their pediatric patients in Odessa, Texas. He completed his undergraduate studies at - [Our Physicians](https://www.heritagepediatrics.com/our-physicians/) - Chelsea Castillo, DO, MS, FAAPRetired from Heritage PediatricsRead MoreJonathan D. Crews, MD, MS, FAAPBoard Certified PediatricianDr. Jonathan Crews grew up in the Dallas-Fort Worth area (back in the heyday of the Dallas Cowboys!). Pediatric medicine captured his interest early as he saw both his uncle and grandfather care for their pediatric patients in Odessa, Texas.Read - [New Patients](https://www.heritagepediatrics.com/new-patients/) - Whether you are an expecting parent, a parent to infants or toddlers, or a parent with growing adolescents, we welcome you to our practice and look forward to caring for your next generation. When you visit our office, you will find a warm environment that was designed with kids in mind. New Patient Forms Download, - [Well Child Handouts](https://www.heritagepediatrics.com/well-child-handouts/) - Please click on the following links to download Dr. Fitch's Well Child Handouts: 2 Week - Parent Handout 2 Month - Parent Handout 4 Month - Parent Handout 6 Month - Parent Handout 9 Month - Parent Handout 12 Month - Parent Handout 15 Month - Parent Handout 18 Month - Parent Handout 2 Year - [Telemedicine](https://www.heritagepediatrics.com/telemedicine/) - Well Visit Well Visit Forms M-CHAT-R (18 months and 2 year checkup only) Lead Screening (18 month checkup only) Spot Vision ABNDownload (6m, 1 year, 4 year, only if scheduling for vaccines) See your specific pediatrician’s homepage for any additional handouts given at well visits if applicable 2 months-11 years ; Adolescents (12-18 years) Well - [Insurance](https://www.heritagepediatrics.com/insurance/) - At Heritage Pediatrics, we strive to maintain a comprehensive insurance panel to best serve the growing communities of San Antonio and surrounding cities. Unfortunately, healthcare insurance options are rapidly changing and some networks will not let us participate in “narrow networks” or some ACA exchange plans. If you are an expecting parent, we recommend that - [ADHD Evaluation](https://www.heritagepediatrics.com/adhd-evaluation/) - If you are seeking an ADHD evaluation, our physicians will need the following evaluation forms completed so that they may review them with you during your child’s appointment. Please download and complete the following before your child’s appointment. Parent ADHD Evaluation Form Flow Sheet for Parents when Evaluating Your Child for ADHD Teacher ADHD Evaluation - [Our Office](https://www.heritagepediatrics.com/our-office/) - Thank you for touring our office online. We strive to provide a warm, kid-friendly environment with uniquely decorated exam rooms throughout our clinic. We hope these pictures will help introduce you to Heritage Pediatrics. We look forward to seeing you for your child’s next visit. - [Reaching Our Practice](https://www.heritagepediatrics.com/reaching-our-practice/) - If it is after hours and you have a true life-threatening emergency, CALL 911. To Reach Our Practice Main: (210) 804-2301 Fax: (210) 805-9523 Tips When Calling Our Office 1) Make the call yourself if at all possible. Relaying a message about your child’s situation through a third party may result in misleading information. 2) - [Resources](https://www.heritagepediatrics.com/resources/) - BUTTONS - FAQ - Patient Forms - Telemedicine - Insurance Health and Education Links American Academy of Pediatrics – For news on pediatric health topics and parent/patient information. Safety Seat Guidelines – Important information on what type of safety seat your child should be using. HealthyChildren.org – From the American Academy of Pediatrics, this link - [COVID Updates](https://www.heritagepediatrics.com/covid-updates/) - Rising Cases 07.01.2020Rising Cases Dear Heritage Families, We are sure you were as alarmed and disappointed as we were on…What are We Doing to Make Your Visit Safe?What Are We Doing to Make Your Visit Safe? We continue to modify and add changes to our…COVID Contact, Now What?COVID Contact, Now What? What if my child - [Joshua C. Tardy, MD, MBA, FAAP](https://www.heritagepediatrics.com/joshua-c-tardy/) - Joshua C. Tardy, MD, MBA, FAAP BOARD CERTIFIED PEDIATRICIAN Dr. Tardy was born in Michigan, but lived in Edmond, Oklahoma for most of his childhood. He has said he’d always had a clear calling to become a pediatrician. It began as gratitude, cared for by many as an often ill child. His mother, who was - [As You Wait](https://www.heritagepediatrics.com/as-you-wait/) - When you login for your telemedicine visit you will be put in the queue. Please be patient with us as we figure out the proper timing of scheduling these visits. Our office staff won’t be able to see who is waiting in the queue as this will only be on the doctor’s computer. If you - [Financial Concerns Regarding Telemedicine](https://www.heritagepediatrics.com/financial-concerns-regarding-telemedicine/) - Financial Concerns Regarding Telemedicine In this uncertain economic time, we understand you may have many questions about the cost and financial burden of doctor visits, balances, and specifically telemedicine. Below is an explanation of those topics. Telemedicine As you are probably aware from our communication with you, we moved most visits to virtual telemedicine (Basics - [Philosophy of Telemedicine During Pandemic](https://www.heritagepediatrics.com/philosophy-of-telemedicine-during-pandemic/) - Heritage Pediatrics Philosophy of Pandemic Telemedicine On Monday, March 23, we will go to predominantly telemedicine for both well and sick visits. We understand that every contact we make must balance the risk of COVID spread with the benefit of a physical exam. Your pediatricians at Heritage wrestled with this decision. However, we agreed that - [Basic Telemedicine Instructions](https://www.heritagepediatrics.com/basic-telemedicine-instructions/) - BASICS: TELEMEDICINE AT HERITAGE PEDIATRICS You are scheduled for a telemedicine visit with your physician at Heritage Pediatrics. This means that instead of coming into the office, we can perform your health visit by video call. During times of extraordinary need, these telehealth visits are used to increase healthcare access and to reduce in person - [New to San Antonio?](https://www.heritagepediatrics.com/new-to-san-antonio/) - Let us show you around! If you’re new to San Antonio—welcome! The city has many family / kid friendly sites and activities to enjoy. Below are links to a few of our favorites: San Antonio Children’s Museum San Antonio Zoo SeaWorld San Antonio Clay Casa – paint your own pottery studio Witte Museum The Magik ## Categories - [COVID](https://www.heritagepediatrics.com/category/covid/) - [Recent News](https://www.heritagepediatrics.com/category/recent-news/)